Coronavirus (COVID-19) Infection Prevention & Control Policy

 

For

 

Laura Victory, Lash Artist and Education

 

All of us have been affected by the coronavirus (COVID-19) pandemic. I would like to thank everyone for their continued support whilst the studio has been closed, it is greatly appreciated.

 

I have missed being able to offer you the treatments that I know you love, and I am looking forward to seeing you again as soon as possible.

 

My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented several changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that I operate that you will notice when you next visit.

 

Cancelling  Appointments due to COVID-19

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a full refund / voucher.

 

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. I have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness.

 

Visiting the Salon

For your safety and to maintain social distancing, I ask that you attend your appointments at your EXACT appointment time. Please do not arrive early for appointments as this may mean that you come into contact with other clients who are just leaving.

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Please arrive on your own for your appointment, additional people will not be permitted in the salon during your appointment. 

 

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

 

All tools and equipment will continue to be sterilised in line with the specific manufacturers’ instructions for your safety. 

 

Wherever possible I will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

 

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and I will also have hand sanitiser available for you to use.

 

I will require all clients to wear a face-mask during their time at the salon.  I will provide this for you.

 

I will use personal protective equipment (PPE) during your visit and during your treatment. This will include facemasks, face shields and aprons where appropriate.

 

I can confirm that the laundering of salon towels and uniforms is still a priority I can assure you that all salon laundry is washed at 60 degrees C

 

All disposable items are bagged and safely removed from the treatment area every day.

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NHS Test and Trace

I am required to keep a record of visitors to the studio for 21 days from the day of the visit.  If I am contacted by the NHS Test and Trace service to inform me that someone who has visited the studio has tested positive for Covid-19, I will need to provide the name and contact details of anyone else that attended the salon in the timeframe they specify.  This is to allow those clients to be tested to help control the virus. If you do not want your name and contact details passed on to the NHS Test and Trace service, please let me know.

 

My treatments

I have carried out a risk assessment on all treatments and I am confident that we can continue to provide these safely, in line with the Government guidelines.

 

During your treatment

I understand the importance of hand hygiene and I will ensure that I wash my hands in accordance with NHS recommendations before the start of your treatment.

 

I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to satisfy you.

 

After the treatment

In order to avoid handling of cash, I would prefer if you could pay for your treatment by card or in advance using bank transfers.

 

All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and I will amend them as necessary.

 

Thanks you for your understanding.

 

Laura Victory